Speaking & Media

Blunt enough for the command center.

Talks, workshops, guest lectures, and podcast conversations on healthcare operations — every claim traceable to the published evidence, every example tested in a business I actually run.

Signature Topics

What I talk about.

Why hospitals fail by design

The operating laws behind boarding, bottlenecks, and burnout — and why adding resources so rarely fixes them. The core argument of The 12 Laws.

No-shows and slot stewardship

Redefining scheduling success as capacity preservation, not attendance — from a 114-clinic randomized trial in rural integrated care.

Why optimized systems fail real people

Contextual parsimony: why a simple model that survives human behavior beats a clever one that doesn't — including the case where it beat a commercial ML scheduler by 13–29 points.

The operator's view of healthcare

What running a two-location clinic teaches that dashboards can't — scheduling, staffing, and capacity from the owner's chair.

Operating-room efficiency

Case-duration prediction, block scheduling, and the behavioral side of perioperative flow.

Educating the healthcare workforce

Curriculum design that produces job-ready graduates — lessons from building programs across six campuses.

Formats

How it works.

  • Podcast guestMy favorite format — long-form conversation on the research, the book, or the operator's view
  • Keynote30–60 minutes for health systems, associations, and leadership events
  • Workshop / trainingHalf-day and full-day sessions on flow, capacity, and no-show systems for operational teams
  • Guest lectureGraduate and professional programs in healthcare management, operations, and business
  • Panel / media interviewHealthcare operations, workforce, and behavioral operations commentary
For Organizers & Producers

Everything you need.

Bios, an approved headshot, interview topics, and credentials — one page, ready to drop into your show notes or event program.

Download the media kit (PDF) ↓

Booking

Tell me the audience, the format, and the date. I respond to every serious inquiry.

shanewelter@me.com

What Colleagues Say

"You took what was and made it so much better… You took my team and earned their loyalty."

Brittany L. Nuzzo, M.Ed. · Academic Dean, West Virginia Junior College
from the nomination for Shane's 2026 Innovator of the Year Award